Questions about cover?
Talk to support before you buy or after you install. We would rather explain now than surprise you later.
Talk to support before you buy or after you install. We would rather explain now than surprise you later.
Warranty
24 months on workmanship and manufactured components from completion. Here is exactly what that means.
FAQ
Manufacturing defects, material failures and workmanship issues: premature fading, electronic faults in smart walls, adhesion failures and structural panel defects. Normal wear and tear, misuse and user-caused cosmetic damage are excluded.
Accidents, misuse, normal wear and tear, exposure to extreme conditions, third-party modifications, vandalism and damage from inappropriate cleaning products.
Yes. Register the transfer within 30 days of the property sale with proof of purchase and transfer documents.
Email stephen@thewallshop.co.uk with your order reference, photographs and a description. We aim to respond within two working days and, where a site visit is needed, to schedule it within ten.
Where available, extended plans can be purchased within the first year of installation to add up to one additional year, including priority service and an annual check.