Help centre
Help with walls, quotes and orders
The questions we are asked most, in one place. Still stuck? Call 0141 231 1950 or send us a message.
Walls, fitting and payment
How much does a media wall cost?
Our media walls start at £1,375 ex VAT for two centre modules around your TV and fire, and every package price is on our price list. Prices include our 20% promotional discount. The TV, fire and soundbar are priced separately, so you only pay for what you want built in. Delivery is £165 ex VAT and installation starts at £233 ex VAT.
Is the TV or electric fire included?
No. The wall is built to take them, and you add them in the quote planner at a fixed price: a Samsung or Hisense TV, a slimline or premium heat output electric fire, and a soundbar. That keeps the wall price honest and the choice yours.
How long does it take?
We build your wall in 6 to 8 weeks from receipt of deposit. On the day, most walls are fitted and switched on in two to four hours, because they arrive built, finished and wired. No plastering, no chasing cables into the wall, no drying time.
What is the difference between a feature wall and a media wall?
A feature wall is a decorative panel behind your TV, cut for the bracket and supplied with a matching trim for you or your joiner to fit. A media wall is a complete built unit around your TV and electric fire, with lit shelving and hidden cables, which we fit for you.
Do I need smart features?
No. Most customers choose a media wall with simple switched lighting. If you want scene lighting, sound, curtain control or cameras, a smart wall adds them, and our planner asks how you want to use the room before suggesting a single device.
How do I pay?
£500 on signing, the rest of a 40% deposit within 8 days, 40% before delivery and installation, 20% on completion. Fixed-price packages can also be bought online in our shop.
What warranty do I get?
24 months on workmanship and the parts we manufacture, from completion. Smart devices, TVs and fires carry their manufacturer's warranty, and we handle the claim for you.
Where do you fit?
We make every wall in Glasgow and fit across the city and the Central Belt, including East Renfrewshire, Renfrewshire, Paisley, Bearsden, Milngavie, Newton Mearns. Panels and packages are delivered anywhere in the UK, in custom-made wooden boxes.
Can I see a wall before I order?
Yes. Visit us in Glasgow to see the modules and lit shelving and handle the finish samples. Book a visit on our website, or call 0141 231 1950.
Getting a quote
Is this a real price?
It is an indicative price built from the same pricing engine our team uses, so it is accurate for the specification you enter. We confirm it after a survey, and nothing is binding until you accept a written quotation.
How long does it take?
About two minutes for a wall, one for panels. Only the first step is required; everything else has sensible defaults you can change later.
What if I do not have time to finish?
Your plan is saved in your browser automatically. Come back to this page and pick up where you left off.
Do I have to choose smart features?
No. We ask how you want to control the wall and only add devices that fit your answer. 'Just the wall' is a perfectly good answer.
Can I get a quote for something not listed?
Yes. Multi-wall projects, commercial fit-outs and custom finishes are priced by our team. Call 0141 231 1950 or use the contact page.
Shop orders and delivery
What can I buy online?
Feature walls, media wall packages and Caledonian bedside columns at their fixed prices, plus Orvibo smart devices and Carbon Rock Board. Other sizes and smart walls are built to your measurements, so they are quoted instead.
Is the price ex VAT or inc VAT?
Product prices are shown both ways. The basket adds UK VAT at 20% and any delivery charge before you pay, and the invoice shows the same breakdown.
How much is delivery?
Smart devices are delivered free to mainland UK addresses. Carbon Rock Board, feature walls, media walls and bedside columns travel in custom-made wooden boxes at £165 ex VAT. We confirm the cost before despatch for addresses off the mainland.
Can I pay by bank transfer?
Yes. Choose 'Pay by invoice' at checkout and we email an invoice with our bank details. Card payments are taken securely by Stripe; we never see your card number.
Do you fit what I buy?
We can. Installation is quoted separately because it depends on the room and the wall — add a note at checkout, or start a quote and we will price supply and fitting together.
What if I need advice before ordering?
Call or email us. For a whole wall, the quotation hub prices the modules, finishes and devices together, which is usually better value than buying the parts separately.
